Client: Confidential Fintech Startup, UAE
Industry: Financial Technology
Services Delivered: Agentic AI Architecture, LLM Engineering, Process Automation
Timeline: 90 Days
Objective: Increase operational efficiency across underwriting and compliance workflows.

The Challenge

A rising fintech startup in the UAE was experiencing hypergrowth — but their manual internal processes couldn’t keep up. From customer onboarding to transaction flagging and loan application review, multiple teams were buried in repetitive, rules-based work. Their primary pain points included:

• High manual overhead in KYC and compliance tasks
• Delayed loan approvals due to bottlenecked underwriting workflows
• Inconsistent risk assessments, prone to human error

They needed scalable, intelligent automation that could mimic expert-level decisions without compromising compliance and transparency.

Dextralabs’ Solution: Agentic AI System

At Dextralabs, we proposed and implemented a multi-agent architecture driven by LLM-powered agents, each designed for a specific workflow domain.

AI Agents Deployed:

• KYC Agent: Used OCR + NLP to verify identity docs with 98.5% accuracy, flagging mismatches in real time.
• Risk Intelligence Agent: Integrated with real-time transaction APIs to detect anomalies using fine-tuned classification models.
• Underwriting Agent: Leveraged historical loan data to auto-score and prioritize applications using supervised learning.

Each agent operated semi-autonomously but collaborated using prompt chaining and shared context memory, simulating real teamwork.

We deployed the system on a secure, containerized cloud infrastructure, with full audit logs for compliance. Data privacy was ensured via field-level encryption and role-based access controls.

Impact & Results

Within 3 months of production deployment:

• +35% increase in operational productivity
• 50% faster decision-making time
• Elimination of over 200 hours/month of manual tasks
• Improved accuracy and consistency in compliance-related workflows

“Dextralabs gave us more than just automation. They gave us intelligent agents that think and work like real team members — only faster.”
— Head of Product, UAE Fintech

Final Note: Why Dextralabs?

This case study is more than success stories — they’re proof that Dextralabs delivers AI solutions that solve real business problems. From LLM integration to agentic architectures and beyond, we don’t stop at consultation — we build, optimize, and operationalize AI at enterprise scale.